of your hospital

via WhatsApp

Merlin Health Tech - Virtual Assistant with AI
No. 1 in Argentina and Latam

Why choose Merlin

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Highlighted Features

Key Benefits

24/7 Automation

Schedule appointments and answer queries without human intervention.

Reduces administrative work

by more than 50%, freeing your team from repetitive tasks.

Increases revenue

by more than 30%.

Disminuye el ausentismo

Decreases absenteeism

Improves patient experience

with agile and personalized attention.

Fast and easy integration

with your institution's systems.

Other Functionalities

Your team deserves the best

Advantages of Merlin over other hospital systems

Other Chatbots

Apps / Web Shifts

Your team deserves the best

Merlin explained in one minute

Why choose Merlin

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Your team deserves the best

What our customers say?

Frequently Asked Questions

Merlin is a comprehensive solution for shift management and patient communication. It combines AI technology to automate whatsapp conversations with the patient and manage shifts, with a powerful backoffice messaging system for use by administrative staff.

  • In addition to scheduling an appointment, it allows you to consult current appointments, as well as to cancel them.
  • It also allows configuring personalized messages to provide specific information at a general, specialty/study or professional level.
  • It refers the conversation to a human operator either if the patient requests it or if it is defined from the hospital's logic.
    It allows sending automatic notifications (with a previous time, specialties and/or funders defined by the institution), or manual notifications supported by an attendance prediction, as a reminder of appointments.

Merlin requires integration with the Hospital Information System (HIS). In this way it can show the patient the offer of locations, specialties and professionals, and record, read or delete appointments in the schedules.

  • The integration time in the case of new HIS is 45 days, although given the accumulated experience, we are always improving our times.
  • The implementation time and customized configuration of the wizard is about 30 days.

Contact a KUNAN sales representative.

It is necessary to assign a cell phone number for Merlin's exclusive use.

Whatsapp protects message information by encrypting messages.

Integrates with any HIS system on the market.

Do you have any further questions?

Integrations with HIS

Get in touch

Kunan
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